Payment Policy

At Lakoware, we strive to provide a convenient, secure, and reliable checkout experience. This Payment Policy explains the payment methods we accept, payment processing procedures, and important information regarding payment security for purchases made through our website.

1. Accepted Payment Methods

Lakoware accepts the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

Available payment options may vary depending on your device, browser, location, and checkout eligibility.

2. Secure Payment Processing

All payments are processed through secure payment systems designed to protect your financial information. Lakoware takes reasonable measures to safeguard payment-related information and reduce the risk of unauthorized access.

We do not ask customers to provide sensitive payment information through email, text messages, or other unsecured communication channels.

3. Payment Authorization

When you place an order, your selected payment method may be authorized for the total order amount. Your order is confirmed only after the payment has been successfully authorized and accepted.

If your payment cannot be authorized, your order may not be completed. In such cases, please verify your payment details or try another available payment method.

4. Pricing and Order Total

The total amount payable for your order will be displayed during checkout before you complete your purchase. Customers should review their order details, product price, shipping information, and applicable charges carefully before submitting payment.

Lakoware offers free shipping within the United States according to our shipping terms.

5. Payment Issues

If your payment is declined or an error occurs during checkout, please:

1. Verify that your billing and payment information is correct.
2. Confirm that your payment method is active and has sufficient funds or available credit.
3. Try another accepted payment method.
4. Contact your bank or payment provider if necessary.
5. Contact Lakoware customer support if you continue experiencing problems.

6. Duplicate or Unexpected Charges

If you believe you have been charged more than once or notice an unexpected charge associated with your Lakoware order, please contact us promptly. Our support team will review the transaction and assist you in resolving the issue.

7. Refunds

Approved refunds are generally processed by Lakoware within 1–2 business days after the refund has been authorized or an eligible return has been processed.

Once issued, the time required for the refund to appear in your account depends on your bank, card issuer, or payment provider. Lakoware cannot control processing times imposed by third-party financial institutions.

8. Order Cancellations

If you need to cancel an order, contact Lakoware as soon as possible. Cancellation requests can only be accommodated when the order has not already entered processing or shipping.

If an order has already shipped, cancellation may no longer be available and the applicable return process may need to be followed.

9. Payment Security

Protecting customer payment information is important to us. Lakoware uses secure checkout and payment-processing technologies to help protect transactions.

Customers should never send credit card numbers, security codes, passwords, or other sensitive payment information directly to us by email or phone.

10. Contact Us

If you have questions about a payment, refund, or checkout issue, please contact our customer support team.

Lakoware
Phone: +1 510-493-2945
Email: support@lakoware.shop
Address: 350 Newpark Mall Rd, Newark, CA 94560, United States
Business Hours: Monday–Friday, 9:00 AM–7:00 PM (USA Time)

We aim to respond to customer inquiries within 1 business day.

This Payment Policy is provided for general customer information and should be read together with Lakoware’s other applicable store policies and terms.